Alleged Misconduct by Auto Drivers at Agartala Airport Sparks Public Outrage, Questions Raised Over Passenger Safety and Official Response

By Our Correspondent

Agartala, July 26, 2026

Allegations of harassment and unruly behaviour by a section of auto-rickshaw drivers operating around Maharaja Bir Bikram (MBB) Airport have triggered widespread public concern after an alleged incident involving an airline passenger went viral on social media.

According to the visuals shared by the user and accompanying claims, passengers arriving at Agartala Airport have repeatedly complained of aggressive behaviour, intimidation, and disputes over fares by some auto-rickshaw drivers. The report alleges that passengers who book vehicles through online platforms or choose autos outside the airport's informal network are sometimes subjected to verbal abuse and obstruction. In one reported incident, an auto driver's key was allegedly taken away following a dispute, leading to a confrontation that drew public attention.

The latest controversy intensified after a social media post describing the alleged mistreatment of an air passenger spread widely, prompting fresh debate over passenger safety and transport management at the airport. The authenticity and full circumstances of the viral claims have not been independently verified.

Political comparisons have also surfaced in the public discourse. Social media critics have alleged that during the previous Left Front government, Hapania Jutemail was often used to mobilise supporters for sudden political rallies, while under the present BJP government, locations such as MBB Airport, Nagerjala Bus Stand, Radhanagar and Chandrapur Bus Stand have allegedly become major gathering points for political mobilisation.

The controversy has also raised questions about the response of law enforcement. Some members of the public in social media have alleged that police personnel present at such locations often do not intervene effectively during disputes involving passengers and transport operators. They further claim that complaints lodged later with the police frequently fail to produce satisfactory action.

The viral incident has led to criticism on social media, with users demanding stricter regulation of airport transport services, transparent fare systems, CCTV-based monitoring, and prompt action against anyone found guilty of harassing passengers. Many have argued that Agartala Airport serves as the gateway to Tripura and that any misconduct with visitors or residents can damage the state's image.

As of the time of writing, there has been no official public statement specifically addressing the viral incident from the Transport Department led by Minister Sushanta Chowdhury or from Airport Police, based on the information provided.

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